mirror of
https://github.com/openssl/openssl.git
synced 2024-11-27 12:04:38 +08:00
efb4667f72
Most of the text was duplicated, and the second copy had better section titles that made the intent more prominent. Reviewed-by: Matt Caswell <matt@openssl.org> Reviewed-by: Matthias St. Pierre <Matthias.St.Pierre@ncp-e.com> (Merged from https://github.com/openssl/openssl/pull/13398)
92 lines
3.7 KiB
Markdown
92 lines
3.7 KiB
Markdown
OpenSSL User Support resources
|
|
==============================
|
|
|
|
See the <https://www.openssl.org/support/contracts.html> for details on how to
|
|
obtain commercial technical support.
|
|
|
|
If you have general questions about using OpenSSL
|
|
-------------------------------------------------
|
|
|
|
In this case the [openssl-users] mailing list is the right place for you.
|
|
The list is not only watched by the OpenSSL team members, but also by many
|
|
other OpenSSL users. Here you will most likely get the answer to your questions.
|
|
An overview over the [mailing lists](#mailing-lists) can be found below.
|
|
|
|
If you think you found a Bug
|
|
----------------------------
|
|
|
|
*NOTE: this section assumes that you want to report it or figure it out and
|
|
fix it. What's written here is not to be taken as a recipe for how to get a
|
|
working production installation*
|
|
|
|
If you have any problems with OpenSSL then please take the following steps
|
|
first:
|
|
|
|
- Search the mailing lists and/or the GitHub issues to find out whether
|
|
the problem has already been reported.
|
|
- Download the latest version from the repository to see if the problem
|
|
has already been addressed.
|
|
- Configure without assembler support (`no-asm`) and check whether the
|
|
problem persists.
|
|
- Remove compiler optimization flags.
|
|
|
|
Please keep in mind: Just because something doesn't work the way you expect
|
|
does not mean it is necessarily a bug in OpenSSL. If you are not sure,
|
|
consider searching the mail archives and posting a question to the
|
|
[openssl-users] mailing list first.
|
|
|
|
### Open an Issue
|
|
|
|
If you wish to report a bug, please open an [issue][github-issues] on GitHub
|
|
and include the following information:
|
|
|
|
- OpenSSL version: output of `openssl version -a`
|
|
- Configuration data: output of `perl configdata.pm --dump`
|
|
- OS Name, Version, Hardware platform
|
|
- Compiler Details (name, version)
|
|
- Application Details (name, version)
|
|
- Problem Description (steps that will reproduce the problem, if known)
|
|
- Stack Traceback (if the application dumps core)
|
|
|
|
Not only errors in the software, also errors in the documentation, in
|
|
particular the manual pages, can be reported as issues.
|
|
|
|
### Submit a Pull Request
|
|
|
|
The fastest way to get a bug fixed is to fix it yourself ;-). If you are
|
|
experienced in programming and know how to fix the bug, you can open a
|
|
pull request. The details are covered in the [Contributing](#contributing) section.
|
|
|
|
Don't hesitate to open a pull request, even if it's only a small change
|
|
like a grammatical or typographical error in the documentation.
|
|
|
|
Mailing Lists
|
|
=============
|
|
|
|
The OpenSSL maintains a number of [mailing lists] for various purposes.
|
|
The most important lists are:
|
|
|
|
- [openssl-users] for general questions about using the OpenSSL software
|
|
and discussions between OpenSSL users.
|
|
|
|
- [openssl-announce] for official announcements to the OpenSSL community.
|
|
|
|
- [openssl-project] for discussion about the development roadmap
|
|
and governance.
|
|
|
|
Only subscribers can post to [openssl-users] or [openssl-project]. The
|
|
archives are made public, however. For more information, see the [mailing
|
|
lists] page.
|
|
|
|
There was an [openssl-dev] list that has been discontinued since development
|
|
is now taking place in the form of GitHub pull requests. Although not active
|
|
anymore, the searchable archive may still contain useful information.
|
|
|
|
<!-- Links -->
|
|
|
|
[mailing lists]: https://www.openssl.org/community/mailinglists.html
|
|
[openssl-users]: https://mta.openssl.org/mailman/listinfo/openssl-users
|
|
[openssl-announce]: https://mta.openssl.org/mailman/listinfo/openssl-announce
|
|
[openssl-project]: https://mta.openssl.org/mailman/listinfo/openssl-project
|
|
[openssl-dev]: https://mta.openssl.org/mailman/listinfo/openssl-dev
|